Measuring impact and outcome of libraries

Abstract

The paper examines ways of assessing an economic value of library services, the social value imputed by users and non‐users of libraries, and the outcome on information literacy, information retrieval, and academic and professional success.

Citation

Poll, R. (2003), "Measuring impact and outcome of libraries", Performance Measurement and Metrics, Vol. 4 No. 1, pp. 5-12. https://doi.org/10.1108/14678040310471202