Exploring diverse process and team alternatives through virtual process simulation

Abstract

Purpose

The purpose of this paper is to present a virtual process simulation technique for modeling process alternatives.

Design/methodology/approach

The paper proposes modeling method and applies it to an illustrative example.

Findings

The method is effective in modeling the illustrative example and provides a method for studying team composition and dynamics a priori.

Practical implications

The paper presents an approach to model process alternatives in order to select the best deployment option. The modeling process incorporates measures and metrics relating to global geographic and team issues. Incorporation of these issues affords the process designer the ability to predict more accurately the most successful deployment option.

Originality/value

The research contributes to the study of process modeling by examining the potentially neglected or ignored issues relating to geographic and team diversity.

Citation

Helquist, J.H., Cox, J.J. and Walker, A. (2009), "Exploring diverse process and team alternatives through virtual process simulation", Business Process Management Journal, Vol. 15 No. 5, pp. 633-652. https://doi.org/10.1108/14637150910987883