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Continuous improvement strategies across selected Australian manufacturing sectors

Ross L. Chapman (Faculty of Business & Technology, University of Western Sydney, Macarthur, NSW, Australia)
Paul W. Hyland (Faculty of Business & Technology, University of Western Sydney, Macarthur, NSW, Australia)

Benchmarking for Quality Management & Technology

ISSN: 1351-3036

Article publication date: 1 September 1997

5247

Abstract

Notes that Australian businesses are continually being expected to respond to changes in the economy brought about by alterations to government policies. Suggests that those industries which survive and flourish will need to have in place a process for responding to change. Points out that continuous improvement (CI) was identified in a recent Australia/New Zealand manufacturing survey as the most important manufacturing enhancement process currently available. In 1997, an Australia‐wide study of CI in manufacturing was initiated by a benchmarking survey examining the CI activities of medium to large manufacturing firms. Reports on selected findings of the survey and presents an analysis by industry sector of the firms’ main motives for CI, content in the CI process, support for CI and problem‐solving tools used to support CI. Initial findings indicate that there are no significant differences between manufacturing organizations in different Australian states. However, significant differences were found on comparing different industry sectors.

Keywords

Citation

Chapman, R.L. and Hyland, P.W. (1997), "Continuous improvement strategies across selected Australian manufacturing sectors", Benchmarking for Quality Management & Technology, Vol. 4 No. 3, pp. 175-188. https://doi.org/10.1108/14635779710181415

Publisher

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MCB UP Ltd

Copyright © 1997, MCB UP Limited

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