A social exchange architecture for distributed Web communities
Abstract
Using the foundational lens of social exchange theory and communities of practice, proposes a three‐layer Web‐based architecture to facilitate knowledge integration in digital communities. Reviews the limitations of past collaborative filtering mechanisms and presents a prototype and the underlying mathematical model for the knowledge networking on the Web (KNOWeb) architecture. Further illustrates how real‐time active feedback and valuation mechanisms reinforce social exchange in such communities.
Keywords
Citation
Tiwana, A. and Bush, A. (2001), "A social exchange architecture for distributed Web communities", Journal of Knowledge Management, Vol. 5 No. 3, pp. 242-249. https://doi.org/10.1108/13673270110401220
Publisher
:MCB UP Ltd
Copyright © 2001, MCB UP Limited