Partners relationship management of e‐logistics networks

Abstract

The establishment of an integrated Partner Relationship Management (PRM) system can potentially address several aspects of channel collaboration in a digital environment and offers a wide range of benefits to the members of the logistics networks. In this paper, a logistics partnerships typology is suggested related to the channel management in a virtual environment. Fur ther more, the basic components and an architectural platform of an integrated E‐Logistics PRM solution are designed. The proposed integrated e‐Logistics PRM solution offers a systematic process for ensuring that specific partnerships criteria are developed and managed in the most beneficial way.

Citation

Vlachopoulou, M., Manthou, V. and Folinas, D. (2005), "Partners relationship management of e‐logistics networks", Asia Pacific Journal of Marketing and Logistics, Vol. 17 No. 3, pp. 40-50. https://doi.org/10.1108/13555850510672377