Cultural intelligence's influence on international business travelers' stress

Abstract

Purpose

The purpose of this study is to examine cultural intelligence's (CQ) influence on international business travelers' ability to deal with the strain caused by institutional distance (ID).

Design/methodology/approach

The methodology begins with a literature review to establish a framework for discussion by bringing together international business travel, stress, distance, and CQ. A total of 841 participants from Sao Paulo Guarulhos International Airport were surveyed in order to test the hypotheses.

Findings

Results reveal that CQ partially moderates the relationship between ID and travel and job strain.

Research limitations/implications

Furthermore, the research implies that an increase in CQ is not positive in all situations.

Originality/value

This is the first empirical study to examine CQ in the short‐term context of international business travel.

Citation

Ramsey, J.R., Nassif Leonel, J., Zoccal Gomes, G. and Rafael Reis Monteiro, P. (2011), "Cultural intelligence's influence on international business travelers' stress", Cross Cultural Management: An International Journal, Vol. 18 No. 1, pp. 21-37. https://doi.org/10.1108/13527601111104278