Knowledge management practices in large construction organisations
Engineering, Construction and Architectural Management
ISSN: 0969-9988
Article publication date: 1 October 2005
Abstract
Purpose
This paper aims to investigate how large UK construction organisations manage their knowledge assets. It then proposes STEPS, a mechanism for benchmarking organisation's knowledge management maturity.
Design/methodology/approach
This paper adopts a case study methodology using four large UK construction organisations.
Findings
The investigation shows that the UK‐based companies with international operations are ahead of their national counterparts in their KM implementation efforts. The paper concludes that construction organisations are likely to be successful in implementing KM if appropriate considerations are given to strategy formulation, implementation issues addressed and the link between KM and business strategy is strengthened.
Originality/value
The paper proposes a mechanism, entitled STEPS, for benchmarking the maturity of large construction organisations' knowledge management practices. It then uses case study organisations to demonstrate how the STEPS model should be used.
Keywords
Citation
Robinson, H.S., Carrillo, P.M., Anumba, C.J. and Al‐Ghassani, A.M. (2005), "Knowledge management practices in large construction organisations", Engineering, Construction and Architectural Management, Vol. 12 No. 5, pp. 431-445. https://doi.org/10.1108/09699980510627135
Publisher
:Emerald Group Publishing Limited
Copyright © 2005, Emerald Group Publishing Limited