Managing the desktop: research findings

Abstract

Draws on research carried out by the Nolan Norton Institute in Australia. Presents findings of applied research into PC and desktop management issues. Presents data on costs and other management metrics associated with distributed and PC systems management. Argues for a change in emphasis on the part of IT and business management from a cost to a benefit focus. Presents frameworks for discussing and communicating the issues around the desktop.

Citation

Hurley, M.A. (1997), "Managing the desktop: research findings", Information Management & Computer Security, Vol. 5 No. 2, pp. 53-57. https://doi.org/10.1108/09685229710182820