How competencies boost performance
Chris Ashton
(Chris Ashton is Editor of this journal and is Principal of The Ashton Consultancy, 33 Kingsley Place, Heaton, Newcastle upon Tyne NE6 5AN)
5126
Abstract
Reports on how Holiday Inn Worldwide has successfully implemented competency‐based HR strategies which directly link compensation and individual performance to business objectives. The core competencies deemed to be of value to the organization were customer service orientation; flexibility; commitment to organizational values; achievement orientation; initiative and proactivity; organizational influence; creative problem solving; enablement and developing others.
Keywords
Citation
Ashton, C. (1996), "How competencies boost performance", Management Development Review, Vol. 9 No. 3, pp. 14-19. https://doi.org/10.1108/09622519610115723
Publisher
:MCB UP Ltd
Copyright © 1996, MCB UP Limited