Strategic logistics management: twenty‐first century service industries

Abstract

Discusses retailing in the light of new technology. The section is broken down into four topics: Overcoming the hurdles in global retailing; Radical Internet stirs up retailing; Banking on the Internet; Southwest Airlines’ home gate.

Citation

(1999), "Strategic logistics management: twenty‐first century service industries", International Journal of Physical Distribution & Logistics Management, Vol. 29 No. 7/8, pp. 520-528. https://doi.org/10.1108/09600039910757761