Current perspectives in logistics: Turkey as a case study

Abstract

The primary objective of this paper is to explore how the companies in Turkey plan, manage, carry out and improve their logistics processes and, thus, provide a preliminary analysis to explore the current status of logistics in Turkey. For this purpose, a structured‐disguised survey was conducted with the top 250 firms of Istanbul Chamber of Commerce. The aims were: to specify the organizational, financial and managerial significance of logistics activities; to articulate the sourcing/ purchasing feature, customer service and order processing, to understand the changes in the number of suppliers and customers and to identify the features of activities and tools aimed to improve the quality/productivity in these systems; and to investigate the impact of the general characteristics on the first and second subcriteria for each firm.

Citation

Ülengin, F. and Uray, N. (1999), "Current perspectives in logistics: Turkey as a case study", International Journal of Physical Distribution & Logistics Management, Vol. 29 No. 1, pp. 22-49. https://doi.org/10.1108/09600039910253869