Down with the internal customer
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Abstract
The internal customer model has served well, but has many limitations and drawbacks. It can only take one so far. Now, we must change the model. It is time to let customer mean customer.
Keywords
Citation
Guaspari, J. (1995), "Down with the internal customer", Logistics Information Management, Vol. 8 No. 4, pp. 19-21. https://doi.org/10.1108/09576059510091878
Publisher
:MCB UP Ltd
Copyright © 1995, Company