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Next‐generation quality management: multinational, multidisciplinary and performance‐focused

John Dalrymple (John Dalrymple is Computing Devices Professor of Quality Management and Director of the Centre for Management Quality Research at the Royal Melbourne Institute of Technology in Australia)

Rick L. Edgeman (Rick L. Edgeman is the Executive Director of MAAOE, Professor and Director of the SABER Institute for Self‐Assessment and Business Excellence Research at Colorado State University, USA)

Mark Finster (Mark Finster is an Associate Professor in the Operations and Information Management Department, School of Business at the University of Wisconsin, Madison, USA)

Jose‐Luis Guerrero‐Cusumano (Jose‐Luis Guerrero‐Cusumano is an Associate Professor in the School of Business at Georgetown University in Washington, DC, USA and serves as a faculty member in the EMPTQM)

Douglas A. Hensler (Douglas A. Hensler is W. Edwards Deming Professor of Management at the University of Colorado, USA)

William C. Parr (William C. Parr is Professor of Statistics and is the former chairperson of the Statistics Department at the University of Tennessee, USA)

The TQM Magazine

ISSN: 0954-478X

Article publication date: 1 June 1999

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Abstract

Outlines the origin, vision, guiding principles and strategic intents of the Multinational Alliance for the Advancement of Organizational Excellence (MAAOE). Describes how MAAOE brings together leaders from many disciplines who are bonded together by a shared desire to investigate, create, disseminate and apply the multidisciplinary and multicultural knowledge necessary to assist organizations in their quest for excellence.

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Dalrymple, J., Edgeman, R.L., Finster, M., Guerrero‐Cusumano, J., Hensler, D.A. and Parr, W.C. (1999), "Next‐generation quality management: multinational, multidisciplinary and performance‐focused", The TQM Magazine, Vol. 11 No. 3, pp. 138-141. https://doi.org/10.1108/09544789910262707

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MCB UP Ltd

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Next‐generation quality management: multinational, multidisciplinary and performance‐focused

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