Performance improvement: a manager for the twenty‐first century ‐ part II
Abstract
Managers are people who accomplish tasks through others. For the twenty‐first century, managers should be defined as people who accomplish tasks through their effective use of processes and enablers. This paper defines what the new manager will look like in the twenty‐first century. It is the second of a two‐part paper.
Keywords
Citation
Harrington, H.J. (1999), "Performance improvement: a manager for the twenty‐first century ‐ part II", The TQM Magazine, Vol. 11 No. 1, pp. 5-7. https://doi.org/10.1108/09544789910246552
Publisher
:MCB UP Ltd
Copyright © 1999, MCB UP Limited