In search of excellence in Irish health care

Abstract

As in the world‐wide context in recent years Irish health care has undergone much change, which has led purchasers and consumers alike to call for a more efficient and effective service. Many differing approaches are being utilised in an effort to become more responsive; however, only limited results have been shown. Thus, the search for excellence is both compelling and inevitable within the sector. Here one seeks to discern the elements that offer health‐care institutions the chance to excel from an organisational perspective in their quest to become more responsive and patient‐focused. Also provides details of some forthcoming research aimed at exploring the issues and outcomes of using the EFQM excellence model to support the search for excellence in Irish health care. A follow‐up article with the findings will be published in a later issue of this journal.

Citation

Downey‐Ennis, K. and Harrington, D. (2002), "In search of excellence in Irish health care", International Journal of Health Care Quality Assurance, Vol. 15 No. 2, pp. 65-73. https://doi.org/10.1108/09526860210421464