The policy/procedure manual, part IV: writing the manual

Abstract

Purpose

This article's purpose is to offer a process for getting the policy/procedure manual written for libraries who seem to have little staff time to spare.

Design/methodology/approach

The article relates the process to the scheme developed in the previous article and then outlines the process step‐by‐step.

Findings

The finding is that with a judicious amount of time invested, any library can have a clear, well‐written policy/procedure manual which will promote highly desirable library goals.

Practical implications

The process given here includes a built‐in mechanism for continuous improvement.

Social implications

The process should result in better relations with constituents, higher staff productivity, and better staff morale.

Originality/value

The value of the article is in encouraging library directors so that they can and should use staff to help create a working policy/procedure manual with a minimal time investment.

Citation

Fitsimmons, G. (2012), "The policy/procedure manual, part IV: writing the manual", The Bottom Line, Vol. 25 No. 3, pp. 95-97. https://doi.org/10.1108/08880451211276520