Wiki to the rescue: creating a more dynamic intranet

Abstract

Purpose

The purpose of this paper is to describe a project to convert a library intranet from HTML format to Wiki software and presents evidence of the success of this project.

Design/methodology/approach

The authors conduct a pre‐ and post‐survey of intranet users.

Findings

Use of the intranet increases after the transition to a Wiki. Updating does not increase, but is more evenly spread among departments rather than being concentrated among technical staff.

Practical implications

Wiki software is an excellent choice for a library intranet because it allows for easy editing and shared responsibility.

Originality/value

There are few articles written that assess the merits of Wiki software. This article establishes an ongoing discussion of which new web technologies have the most utility in a library setting.

Citation

Dworak, E. and Jeffery, K. (2009), "Wiki to the rescue: creating a more dynamic intranet", Library Hi Tech, Vol. 27 No. 3, pp. 403-410. https://doi.org/10.1108/07378830910988531