The qualifications and competencies held by effective workplace trainers

Abstract

Are appropriately qualified trainers educating the workforce? The purpose of this study was to investigate the qualifications and competencies of workplace trainers and, determine if there is a relationship between these attributes and their effectiveness. Using a survey questionnaire, 303 trainers responded to an effective trainer model developed from the literature and validated in a Delphi study. The variables of interest were statistically tested using factor analysis, discriminant analysis, Pearson correlational analysis, and MANOVA. The results of this research show that trainers who have formal teaching qualifications and who have been in training positions for more than ten years, identify with the effective trainer model. This Australian research supports much of the previous research conducted in North America with some interesting differences.

Citation

Gauld, D. and Miller, P. (2004), "The qualifications and competencies held by effective workplace trainers", Journal of European Industrial Training, Vol. 28 No. 1, pp. 8-22. https://doi.org/10.1108/03090590410513866