Claims for Direct Manipulation Interfaces Investigated

Abstract

Reports an empirical study investigating claims made for computer systems with direct manipulation interfaces – that they are easier to learn than systems with command‐driven interfaces, and that users form more positive attitudes towards them. Sixteen temporary secretaries were set tasks on a word processor using either a direct manipulation, or a command‐driven operating system. Comparisons were made between subjects via objective measures of performance (such as time and errors), and measures of attitude towards the system being used (quantified via questionnaires). Concludes that the results support the claims, but that the advantages of direct manipulation interfaces are partly subject to the context in which a system is used.

Citation

Jordan, P.W. (1992), "Claims for Direct Manipulation Interfaces Investigated", Industrial Management & Data Systems, Vol. 92 No. 8, pp. 3-6. https://doi.org/10.1108/02635579210019794