Partnerships: a new management tool for the next decade

Abstract

Examines two aspects of facilities management work: the degree of customization involved in professional services; and the skills needed in face‐to‐face interaction with a client. Suggests that these require highly‐skilled individuals to provide an effective service. Concludes that developing a partnership relation should be based on trust.

Citation

Barnhoorn, J.G.M. (1995), "Partnerships: a new management tool for the next decade", Facilities, Vol. 13 No. 11, pp. 13-18. https://doi.org/10.1108/02632779510097778