The emergence of alternative dispute resolution in business today

Abstract

Identifies the different mechanisms of alternative dispute resolution, outlining the main features of each one and suggesting appropriate areas of use. Supports the employment of these methods and lists the benefits they bring. Points out that the courts are still required as back up if these methods fail.

Citation

Mose, D. and Kleiner, B.H. (1999), "The emergence of alternative dispute resolution in business today", Equal Opportunities International, Vol. 18 No. 5/6, pp. 54-61. https://doi.org/10.1108/02610159910785998