How organizations should manage discrimination and harassment complaints

Abstract

Outlines the definitions of harassment and discrimination and then details ways in which any case should be treated. Advocates the need for clear and specific company policies as a preventative measure and the need for claims to be dealt with in a professional manner.

Citation

Li Chen, C. and Kleiner, B.H. (1999), "How organizations should manage discrimination and harassment complaints", Equal Opportunities International, Vol. 18 No. 5/6, pp. 16-20. https://doi.org/10.1108/02610159910785925