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Performance implications of investments in continuous quality improvement

Linda C. Angell (Pennsylvania State University, Pennsylvania, USA)

M. Jeya Chandra (Pennsylvania State University, Pennsylvania, USA)

International Journal of Operations & Production Management

ISSN: 0144-3577

Article publication date: 1 January 2001

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Citation

C. Angell, L. and Jeya Chandra, M. (2001), "Performance implications of investments in continuous quality improvement", International Journal of Operations & Production Management, Vol. 21 No. 1/2, pp. 108-125. https://doi.org/10.1108/01443570110358486

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Emerald Group Publishing Limited

Copyright © 2001, Emerald Group Publishing Limited

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