Conflict resolution and mediation

Abstract

Analyses a conflict resolution and mediation programme at Monmouth University, the main objective of which was to facilitate a campus‐wide climate of collaborative learning and develop a new cultural ethic. Suggests that the programme has been a success, with it being used in several campus divisions such as residential life and student services. Outlines barriers to be overcome and lessons to be learned.

Citation

Gahr, R., Mosca, J.B. and Sarsar, S. (1995), "Conflict resolution and mediation", Leadership & Organization Development Journal, Vol. 16 No. 8, pp. 37-39. https://doi.org/10.1108/01437739510098012