How to assess credibility when conducting workplace investigations

Abstract

Specifies that every manager’s “repair kit” should contain tools such as: complete and updated policy manuals; frequent performance evaluations; performance improvement plans; and internal complaint and disciplinary process; and an in‐house investigation process. States that, in complaints, fairness and respect must be given and displayed to all parties involved, gives some guidelines to aid in this.

Citation

Avitabile, L. and Kleiner, B.H. (2003), "How to assess credibility when conducting workplace investigations", Management Research News, Vol. 26 No. 2/3/4, pp. 219-226. https://doi.org/10.1108/01409170310783961