Preparing an enterprise for ISO 9000 certification

Abstract

Identifies the basic components of a formal quality system. Uses research into 100 companies to assess how well they address each of these components and creates a resulting typology of companies, according to the way in which they organise their quality systems. This simple analysis can be used as a basic model by an enterprise which wishes to implement a process leading to formal quality certification such as ISO 9000.

Citation

Dumke de Medeiros, D. (2000), "Preparing an enterprise for ISO 9000 certification", Work Study, Vol. 49 No. 5, pp. 194-198. https://doi.org/10.1108/00438020010337414