Disability awareness training for library staff: evaluating an online module

Abstract

Purpose

The purpose of this article is to explore the views of library staff on the effectiveness of an online training module in disability awareness and to evaluate the appropriateness of this method of delivery for staff development in an academic library.

Design/methodology/approach

In total, 14 library staff participated in a five week web‐driven training module at the University of Dundee Library using the institutional virtual learning environment (VLE). Results of a pre‐ and post‐study quiz were analysed to evaluate any change in participants’ awareness of disability matters. Opinions of staff on the effectiveness of the training programme were obtained via questionnaire.

Findings

Following the programme there was an increase in participants’ awareness and knowledge of the subject. Library staff commented favourably on the value and effectiveness of the module.

Research limitations/implications

All the participants in this study were employees of one Higher Education Institution (HEI) in Scotland. An extension of the study could be developed by making the course available to library staff at other HEIs and exploring the value of the programme to these participants and their employers.

Practical implications

Highlights the value of using an institutional VLE to deliver accessible and flexible online learning opportunities for staff in academic libraries.

Originality/value

Offers a possible solution to staff development needs of academic institutions seeking to meet the requirements of disability equality legislation to ensure disabled users are treated fairly and with the support they require.

Citation

Forrest, M.E.S. (2007), "Disability awareness training for library staff: evaluating an online module", Library Review, Vol. 56 No. 8, pp. 707-715. https://doi.org/10.1108/00242530710818036