Why personal reputation matters in virtual knowledge sharing

Abstract

Purpose

The purpose of this paper is to provide an argument for implementing a reputation system into virtual knowledge sharing programs.

Design/methodology/approach

The author formulates opinions based on workplace realities, professional insights and personal experience.

Findings

To help knowledge workers be more generous with their insights and information in a virtual knowledge sharing platform, personal reputation must be examined, assessed, and leveraged as part of the intrinsic value of the program.

Practical implications

Several practical implications emerge in this article: knowledge sharing should be virtual; it should occur outside of functional boundaries; systems should include reputation assessments; power should be in the hands of the individual participants; and no monetary incentive should be given to participate.

Originality/value

The ideas and methods for implementing a reputation system are new. Readers will discover the latest trend emerging in the area of virtual knowledge sharing and collaborative learning.

Citation

Emelo, R. (2012), "Why personal reputation matters in virtual knowledge sharing", Industrial and Commercial Training, Vol. 44 No. 1, pp. 35-40. https://doi.org/10.1108/00197851211193408