FACTORS INFLUENCING GERMAN HOTELIERS’ ATTITUDES TOWARD ENVIRONMENTAL MANAGEMENT

Abstract

This research initiates an exploratory research assessing the general attitudes of hoteliers from independently owned properties toward environmental management issues and determines the facilitators motivating them to introduce environmental management policies as well as the inhibitors hindering the adoption. This study distributes the questionnaires via email to 250 medium-sized hotels, from the rating of three to five stars, in Germany. As a result, 41 useful questionnaires are obtained and analysed. The findings suggest that the communication of new environmental initiatives between hoteliers and environmental organizations is not so effective. In general, the respondents agree that environmental policy is necessary and they view that sound environmental management systems would have a positive effect on customers’ perception of the hotel.

Citation

Sloan, P., Legrand, W. and Chen, J.S. (2005), "FACTORS INFLUENCING GERMAN HOTELIERS’ ATTITUDES TOWARD ENVIRONMENTAL MANAGEMENT", Advances in Hospitality and Leisure (Advances in Hospitality and Leisure, Vol. 1), Emerald Group Publishing Limited, Leeds, pp. 179-188. https://doi.org/10.1016/S1745-3542(04)01011-2