Self-disclosure: Beneficial for cohesion in demographically diverse work groups?

Abstract

Many organizational efforts to improve co-worker relationships entail inducing employees to bring their “whole selves” into the workplace, which for employees often means disclosing personal experiences at work. Several psychological theories suggest that increased self-disclosure will lead to better relationships in organizational work groups. However, this chapter considers the factors impacting self-disclosure in demographically diverse settings. We posit that although self-disclosure has led to closer relationships in past research, it may not increase cohesion for employees in demographically diverse work groups, or those who are demographically dissimilar from the majority of their co-workers.

Citation

Dumas, T.L., Rothbard, N.P. and Phillips, K.W. (2008), "Self-disclosure: Beneficial for cohesion in demographically diverse work groups?", Phillips, K.W. (Ed.) Diversity and Groups (Research on Managing Groups and Teams, Vol. 11), Emerald Group Publishing Limited, Leeds, pp. 143-166. https://doi.org/10.1016/S1534-0856(08)11007-6