Counting Performance: Perceptions and Resources of Performance Assessment in Florida Public Libraries

Abstract

There have been many challenges and uncertainties in determining the future direction(s) for performance measurement (PM) in Florida public libraries over the years. Social pressures for establishing increased accountability and community needs combined with the library administrators need to respond to these pressures served as the catalysts for the need to evolve PM processes in Florida public libraries.

Citation

Nash White, L. (2006), "Counting Performance: Perceptions and Resources of Performance Assessment in Florida Public Libraries", Garten, E.D., Williams, D.E. and Nyce, J.M. (Ed.) Advances in Library Administration and Organization (Advances in Library Administration and Organization, Vol. 23), Emerald Group Publishing Limited, Leeds, pp. 85-140. https://doi.org/10.1016/S0732-0671(05)23003-1